Clavelin

Hello Rebecca, Thank you for your feedback regarding your experience with our product. We are sorry to hear that the packaging did not meet your expectations, and that our clavelin did not seem of high quality to you. Our products are designed with the utmost care, following strict selection and manufacturing criteria. However, we understand that expectations may vary from one person to another, and we take your feedback very seriously. We apologize for any inconvenience and any inconvenience caused. Your right of withdrawal allows you to return your product to us at our expense if it does not give you complete satisfaction. Therefore, I invite you first to fill out the form dedicated to product returns via our return form accessible by clicking on the link below: https://fr.peugeot-saveurs.com/fr/inspiration/suivi-de-commandes/ Please check the box "Make a product return" in the Subject of the request. This form, which you will have access to, will allow you to send us all the information necessary to analyze your request. I am available if you need additional information or remote assistance to help you with your product return process. Best regards, Celine. The Peugeot Saveurs team